What your team can see.

Help · Your memory and data · updated 29 October 2026

Your memory and data

Team memory is shared with everyone in the workspace. Your private notes and your searches aren’t.

Notes, facts and work

  • Notes are things worth remembering, like “the staging database moved to the -2 server on 25 October”. A new note is private to you until you share it.
  • Facts are named answers the whole team relies on, such as relay.deploy = “Fridays only”. Facts are always shared, keep their history, and show who checked them last.
  • Work is who is on what right now, plus handoffs between people, so two assistants don’t redo the same job.

Who sees what

ThingWho sees it
Your private notesOnly you, and only while you’re in that workspace. Workspace admins can’t read them through the service.
Team notes and factsEveryone in the workspace, with who saved each, through which assistant, and when.
Who read a factEveryone in the workspace sees read receipts on team facts: who, which assistant, when.
Work, check-ins, handoffs, open itemsEveryone in the workspace, viewers included. A check-in shows its project, branch and file paths.
People and connected assistantsEveryone in the workspace sees each person’s role, rank, join date, last activity, and which assistants they connected.
Your searchesNot shown to anyone. If the same team question finds nothing twice in 14 days, it shows up as a gap to fill: the question with secrets removed and how many asked, never who.

What KoalaFix won’t save

Saving refuses text that looks like a live secret (API keys, private keys, passwords, tokens) or a labelled personal ID such as a tax file number or card number, in private notes too. It catches the common shapes, not everything, so don’t paste secrets into memory.

KoalaFix people

Only named KoalaFix people with a need can reach what’s in a workspace: to give support you ask for, to investigate a security incident, abuse or a breach of the Terms, to keep the service running, or to comply with the law. That access is logged. Security Practices has the detail.

Still stuck? Email support@koalafix.com from the address you sign in with. Support says what to include and when we reply.