It doesn't tell you how to fix your Microsoft 365 problems. It fixes them itself: files, passwords, OneDrive, Teams, the lot.
Pick one. There's no wrong answer, and it only takes a tap.
Free for you, no card. Personal Microsoft accounts welcome.
Create account & download →This decides whether you can self-start today or we set it up with you.
KoalaFix works through your team's Microsoft 365 (work or school) accounts.
Free for your whole team, no card. Just a quick admin setup and you're up and running.
See the admin setup & download →For a team your size, the best next step is a 40-minute call with the founders. We'll show you how KoalaFix would work for your team, answer your questions, and work out together whether it's a fit. No pressure, no obligation.
Book a 40-min call →It works through Microsoft 365 work or school accounts (Microsoft Entra). If your team isn't on Microsoft 365, we're probably not the right fit yet, but we're happy to take a look together and tell you straight.
Talk to us anyway →Not sure what you're on? Email us and we'll check.
Forty seconds of the real product fixing real Microsoft 365 problems, with no edits and no mock-ups.
Connects to the Microsoft 365 tools your team already uses. The list grows with what teams ask for first.
Launches, chat, and sign-in, plus call support for when a camera or microphone isn't working or meetings keep dropping.
Mail flow, profile repair, calendar sync, and add-in problems.
Find files instantly, share them internally or externally, plus site access and OneDrive sync.
Sync errors, conflicts, stuck uploads, and storage cleanup.
Password resets, MFA repair, and account unlocks.
Runs natively on Windows, plus everyday PC fixes: printing, slow machines, and driver updates.
Yes. Individuals and small teams (up to 5) get it free, no card. Bigger teams get a free first month too. Just book a quick call and we'll set it up with you.
Anonymous usage and diagnostic data, meaning what's working and what's breaking, with personal data filtered out. It's what keeps the pilot free, and it's all in the Pilot Terms.
For teams, yes. KoalaFix runs through Microsoft 365 work or school accounts. For the individual pilot, a personal Microsoft account is fine.
It runs locally and asks for your sign-off before anything that can't be cleanly undone, like a password reset. Security and your privacy are built in from the ground up.